Welcome to Zekni.com By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.
1. General Information
- Zekni.com is an online store offering products across categories, including Home Organization, Baby & Kids Products, Beauty Accessories, Pet Supplies, Car Accessories, Health & Fitness, Travel Accessories, Phone Accessories, Kitchen Tools, and Gift Items.
- These Terms apply to all visitors, customers, and users of our website.
- By purchasing from us, you agree to abide by these Terms and our related policies (Privacy Policy, Refund & Return Policy, and Shipping Policy).
2. Use of Website
- You must be at least 18 years old or have parental/guardian consent to use our services.
- You agree not to use the website for unlawful, harmful, or fraudulent activities.
- Any attempt to disrupt website functionality, hack accounts, or misuse our services may lead to suspension and legal action.
3. Product Information
- We make every effort to display product descriptions, images, and prices accurately.
- However, slight variations in color, size, or design may occur due to digital displays or supplier updates.
- All products are subject to availability. We reserve the right to limit quantities or cancel orders if stock is unavailable.
4. Pricing & Payments
- All prices on Zekni.com are listed in Pakistani Rupees (PKR).
- We reserve the right to update prices, offers, or discounts at any time without prior notice.
- Payment methods include Cash on Delivery (COD), Debit/Credit Cards, Bank Transfer, or other secure gateways.
- For COD orders above PKR [Insert Limit], an advance deposit may be required.
5. Orders & Acceptance
- Your order is considered confirmed once you receive an email/SMS confirmation.
- We reserve the right to cancel or refuse orders in case of pricing errors, stock unavailability, or suspicious activity.
- In case of cancellation by us, you will be refunded in full.
6. Shipping & Delivery
- Shipping timelines, costs, and conditions are governed by our Shipping Policy.
- Zekni.com is not responsible for delays caused by courier services, natural events, or incorrect customer details.
7. Returns & Refunds
- Returns, exchanges, and refunds are governed by our Refund & Return Policy.
- Products must meet the eligibility criteria for a return or refund request.
8. Limitation of Liability
- Zekni.com is not responsible for:
- Product misuse or damage caused after delivery.
- Minor variations in product appearance.
- Indirect, incidental, or consequential damage arising from use of our services.
- Our maximum liability is limited to the value of the product purchased.
9. Intellectual Property
- All content on Zekni.com, including logos, images, product descriptions, and website design, is the property of Zekni and protected by copyright/trademark laws.
- You may not copy, reproduce, or distribute any content without prior written permission.
10. Third-Party Services
- We may use third-party service providers (e.g., payment gateways, couriers, analytics tools).
- We are not responsible for the actions or policies of these third parties. Please review their terms separately.
11. Account Responsibilities
- Customers are responsible for maintaining the confidentiality of their login details.
- Any activity on your account will be considered your responsibility.
- Notify us immediately in case of unauthorized account access.
12. Governing Law & Jurisdiction
- These Terms & Conditions are governed by the laws of Pakistan.
- Any disputes shall be resolved under the jurisdiction of courts in Lahore, Pakistan.
13. Changes to Terms
- Zekni.com reserves the right to update or modify these Terms at any time.
- Continued use of the website after changes means you agree to the updated Terms.
10. Contact Us
- For any questions about our Refund & Return Policy, feel free to reach out:
- support@zekni.com
- www.zekni.com